Software FAQs
Editing the Property Admin Contact allows you to recover a property’s accounts if the property management team changes. Assigning Property Admin Con...
Tue, 25 Jul, 2023 at 8:26 AM
To change the phone number associated with the "Call A Manager" feature, you'll need access to the GateHawk Property Portal. If you do not hav...
Tue, 6 Jun, 2023 at 3:06 PM
Updating your GateHawk Portal password is just a few clicks away. Changing Your Password To change your password: Go to https://dealer.gatehawk.app...
Wed, 12 Jul, 2023 at 3:38 PM
Manually resetting your staff member’s password is made easy with the GateHawk Web Portal. Resetting Staff Member Password To reset a staff member’s...
Fri, 21 Jul, 2023 at 1:09 PM
A Virtual Intercom provides residents’ guests with an additional method of utilizing the features the physical GateHawk Intercom provides. If, for any reaso...
Fri, 20 Oct, 2023 at 12:43 PM
Suppose you've added new residents to the intercom directory but don't see their credentials displayed on the intercom. In that case, you may need t...
Tue, 6 Jun, 2023 at 4:12 PM
If the Video Intercom's access point isn't showing up on the GateHawk Mobile App, it could be related to the hardware. Rebooting the intercom is the...
Tue, 6 Jun, 2023 at 4:21 PM