GateHawk Dealers
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Contact us @ 602.607.4620
Knowledge base
For Prospective Dealers
Getting Started
1
Become a GateHawk Dealer
For Authorized Dealers
Managing Your Dealer Organization
2
How to Manage Staff Members
How to Add Financial Information
Managing Properties & Products
6
How to Add a Property in the GateHawk Dealer Portal
How to Edit a Property in the GateHawk Dealer Portal
How to Add a Product to a Property
How to Install a Cell Upgrade Kit
How to View a Cell Upgrade Kit in the Dealer Portal
View all 6
General Inquiries
5
How to Get Support
How to Login to your Dealer Account
How to View Agreements & Policies
Where Can I Purchase GateHawk Products?
How to Find Your Dealer Account ID
Product Documentation
3
GateHawk 12" Inch Video Intercom Spec Sheet
GateHawk 10" Inch Video Intercom Spec Sheet
GateHawk Gen3 Video Intercom Installation Guide
Dealer FAQs
Software FAQs
4
GateHawk Web Portal (Dealer Staff Training Flyer)
How to Change the “Call a Manager” Phone Number
Why don’t I see a new tenant in the intercom directory?
Why is the Access Point Not Showing Up in the App?
Hardware FAQs
5
What pedestal options fit GateHawk's Gen3 Video Intercom
Why don’t I see an option on the screen to make calls?
How to Reboot an Intercom Unit
Why Do I See a “Loading” Screen When I Already Completed the Intercom Setup?
Why Aren’t Video Calls working?
Dealer Marketing Resources
Branding (Logos, and Badges)
2
Authorized Dealer Badge
GateHawk Dealer Marketing Kit
Brochures & Flyers
1
GateHawk Infographic
Help Desk Software
by Freshdesk Support Desk