GateHawk Dealers

Getting Started 1

• Become a GateHawk Dealer

Managing Your Dealer Organization 2

• How to Manage Staff Members
• How to Add Financial Information

Managing Properties & Products 6

• How to Add a Property in the GateHawk Dealer Portal
• How to Edit a Property in the GateHawk Dealer Portal
• How to Add a Product to a Property
• How to Install a Cell Upgrade Kit
• How to View a Cell Upgrade Kit in the Dealer Portal

View all 6

General Inquiries 5

• How to Get Support
• How to Login to your Dealer Account
• How to View Agreements & Policies
• Where Can I Purchase GateHawk Products?
• How to Find Your Dealer Account ID

Product Documentation 3

• GateHawk 12" Inch Video Intercom Spec Sheet
• GateHawk 10" Inch Video Intercom Spec Sheet
• GateHawk Gen3 Video Intercom Installation Guide

Software FAQs 4

• GateHawk Web Portal (Dealer Staff Training Flyer)
• How to Change the “Call a Manager” Phone Number
• Why don’t I see a new tenant in the intercom directory?
• Why is the Access Point Not Showing Up in the App?

Hardware FAQs 5

• What pedestal options fit GateHawk's Gen3 Video Intercom
• Why don’t I see an option on the screen to make calls?
• How to Reboot an Intercom Unit
• Why Do I See a “Loading” Screen When I Already Completed the Intercom Setup?
• Why Aren’t Video Calls working?

Branding (Logos, and Badges) 2

• Authorized Dealer Badge
• GateHawk Dealer Marketing Kit

Brochures & Flyers 1

• GateHawk Infographic