How to View a Cell Upgrade Kit in the Dealer Portal

Modified on Wed, 8 Mar, 2023 at 5:56 PM

At this point, you have added the Cell Upgrade Kit to your Video Intercom. You can view or edit the details for the unit at any time in your Dealer Portal. Follow this easy guide to navigate to the Cell Upgrade Kit details. 


Locate the Correct Property

  1. Log into the GateHawk Dealer Portal on your desktop.

  2. Browse to the Properties tab on the navigation bar, located at the top of your screen.

  3. On the list of your properties, find the property you have added the Cell Upgrade Kit to.

  4. Click the name of your desired property to view the property’s details.


Locate the Correct Intercom & Cell Kit.

  1. Within your selected property, click on the Intercoms tab on the navigation bar, located under the property name. 

  2. On the list of the intercoms from your desired property, locate the intercom you have added the Cell Upgrade Kit to.

  3. Under the Cell Kit column, you should be able to see the ACTIVATED status followed by the Cell Kit’s serial number.

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