Hardware FAQs
GateHawk's video intercoms are compatible with several pedestal options. These options are linked below. Model No: 44TOW-XLG-001-CRS 57" Pe...
Wed, 27 Jul, 2022 at 11:06 AM
If the calling features are unavailable on your GateHawk Video Intercom, and they used to be, you'll need to check the internet connection. When there i...
Tue, 21 Jun, 2022 at 3:08 PM
In the event that you need to reboot a GateHawk Video Intercom, follow one of the methods listed below. Soft Rebooting the Intercom To soft reboot the...
Tue, 6 Jun, 2023 at 4:10 PM
If you're seeing a "Loading" screen after previously completing intercom set up, try following the steps outlined below. Double check that ...
Tue, 6 Jun, 2023 at 4:21 PM
If video calls aren't working, the best way to resolve the issue is to reboot the intercom by following the steps outlined in our How to Reboot an Inter...
Tue, 6 Jun, 2023 at 4:20 PM
This guide presents best practices when unmounting a GateHawk Gen3 Video Intercom Unit for repair, replacement, or some upgrades (such as the cellular upgra...
Fri, 21 Jul, 2023 at 2:12 PM
Emergencies happen, and when they do, it’s vital to incorporate an override system that allows emergency response teams to enter your property as quickly as...
Tue, 10 Oct, 2023 at 2:25 PM
A Virtual Intercom QR Code sticker allow residents, guests, and visitors to interact with one another or the access point itself should something happen to ...
Fri, 20 Oct, 2023 at 2:46 PM
Near-field communication (NFC) readers allow your residents and tenants to access protected areas using their NFC-enabled smartphones. Approved users can si...
Mon, 12 Feb, 2024 at 2:56 PM