In the event that you need to reboot a GateHawk Video Intercom, follow one of the methods listed below. 


Soft Rebooting the Intercom

To soft reboot the intercom:

  1. Open the intercom unit using the key

  2. Push the small blue button on the main board

  3. Wait for the unit to reboot


Hard Rebooting the Intercom

To hard reboot the intercom:

  1. Open the intercom unit using the key

  2. Unplug the transformer (power supply)

  3. Wait 15 seconds

  4. Plug the transformer (power supply) back in

  5. Wait for the unit to reboot