How to Manually Reset Dealer Staff Passwords

Manually resetting your staff member’s password is made easy with the GateHawk Web Portal.

Resetting Staff Member Password

To reset a staff member’s password:

1. Log into your GateHawk Web Portal

2. Click Staff in the top left-hand corner of the page
   

3. Click the More Options (︙) button next to the staff member whose password you wish to reset

4. Click Reset Password in the pop-up menu
   

5. Click Accept in the confirmation window
   

The staff member will receive an email prompting them to log in using a temporary password. 

Once logged in with the temporary password, GateHawk will require them to create a new password.