Manually resetting your staff member’s password is made easy with the GateHawk Web Portal.
Resetting Staff Member Password
To reset a staff member’s password:
Log into your GateHawk Web Portal
Click Staff in the top left-hand corner of the page
Click the More Options (︙) button next to the staff member whose password you wish to reset
Click Reset Password in the pop-up menu
Click Accept in the confirmation window
The staff member will receive an email prompting them to log in using a temporary password.
Once logged in with the temporary password, GateHawk will require them to create a new password.